Privacy Policy

Last Updated: May 4, 2025

At Baven Advance (“Company,” “we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.bavenadvance.com or use our AI-powered services (“Services”). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our Services.

1. Information We Collect

We may collect certain information that you voluntarily provide through our website, such as your name, email address, and phone number submitted via opt-in forms. For the purposes of implementing our infrastructure, we may also access business-related information that you input into third-party platforms—including but not limited to company name, address, contact information, service offerings, and billing details. These platforms are client-owned, and our role is limited to configuration, personalization, and performance optimization. We do not host or retain ownership of this information; access is provided by you solely for service delivery purposes.

2. How We Use Your Information

As a client, we use the information you provide to configure and manage your AI-powered systems. Our role includes setting up lead-scoring frameworks, automation workflows, and messaging sequences within third-party platforms you authorize us to access. While we design and implement the infrastructure, your data resides within systems you control. Our usage of your information is strictly limited to fulfilling the services you’ve contracted us to build and manage.

For users who submit their information through our general opt-in forms (such as contact or support inquiries), we use that data to respond to your requests and, where applicable, to send relevant updates about our services via SMS and email.

3. SMS Program Terms
3.1. SMS Program Overview

The Baven Advance SMS Program provides updates, service notifications, and promotional offers related to our AI-powered infrastructure and services. By opting in, you may receive reminders, follow-up communications, and insights designed to improve your results.

Message frequency may vary depending on engagement.

3.2. Opting Out of SMS Messages

You can cancel the SMS service at any time by texting “STOP” to the shortcode. Upon sending “STOP,” we will confirm your unsubscribe status via SMS, and you will no longer receive messages from us. To rejoin, simply opt-in again through our website or onboarding process.

3.3. Support and Assistance

If you experience issues with our SMS program, reply with “HELP” for assistance or contact us at

[email protected].

3.4. Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.

3.5. Message & Data Rates

Message and data rates may apply for any SMS messages sent to or from us.

Contact your mobile provider for details on your plan.

4. Sharing Your Information

We do not share mobile information with third parties or affiliates for marketing or promotional purposes. We may work with third-party platforms as part of the configuration and management of your Services. These platforms are client-owned accounts, and any access we are granted is solely for the purpose of setup, customization, and performance optimization of your AI infrastructure. We do not store, control, or redistribute client data within these platforms and have no ownership over the accounts or information you provide to them. All integrations are handled in accordance with the respective terms and privacy policies of those platforms. Additionally, all use case categories exclude any text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Security of Your Information

We implement reasonable administrative, technical, and physical safeguards to protect the information we access during the configuration and management of your Services. However, since your data is stored within third-party platforms you control (e.g., CRM, AI agents), the security of that data is also governed by the security practices of those platforms. We encourage you to review the privacy and security policies of any third-party services you connect to your infrastructure.

6. Your Choices
Opt-Out: You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link or emailing [email protected]. For SMS opt-out, refer to Section 3.2 above.

Cookies: You can disable cookies through your browser settings, though doing so may affect your experience on our website.

Data Compliance: You are responsible for ensuring that any data you provide to us or to third-party platforms as part of your infrastructure complies with applicable privacy regulations in your jurisdiction.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of any third-party sites.

8. Intellectual Property Notice

All content, configuration systems, and infrastructure designs provided by Baven Advance through our Services — including the architecture of our infrastructures — are the intellectual property of Baven Advance or its licensors. However, third-party platforms (such as CRM tools or AI interfaces) used in the delivery of these Services are the property of their respective companies and subject to their own terms of use. We do not claim ownership over the software platforms themselves, only over the configurations, processes, and systems we create for your business within them.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
Email: [email protected]